Cocos Beach Bungalows’ Terms and Conditions

Check-In: From 2:00 pm to 8:30 pm. Please inform the property of your expected arrival time in advance using the special requests box during booking or by contacting management directly.
Check-Out: Until 10:00 am.

Deposit – A 25% deposit is required at the time of booking to secure your reservation.

Balance Due – The remaining balance must be paid in full 30 days prior to your scheduled check-in date.

Payment Methods – Payments can be made via Visa or MasterCard, which attract a 1.5% credit card surcharge. To avoid this card fee, Electronic Funds Transfer (EFT) / bank transfer is available. Please call (08) 9193 7546 at the time of booking to request bank details.

Security Bonds – A credit card pre-authorisation or security bond is required upon check-in to cover potential property damage.

Additional Fees – Prices for cribs and extra beds are not included in the automated total and must be paid for separately during your stay.

Cancellation policies may vary depending on your selected accommodation type. Where standard conditions apply, the following rules dictate cancellations and amendments:

Outside 60 Days – Cancellations made more than 60 days prior to arrival incur no accommodation fees, though a $25 administration charge applies.

Between 30 and 60 Days – Cancellations made within this window will incur a cancellation fee equal to the cost of one night’s accommodation.

Within 30 Days – If a booking is cancelled or amended within 30 days of arrival, guests are responsible for the full cost of the accommodation. Any nights successfully resold will be credited back to the customer’s account.

COVID-19 Policy – A 100% full refund is offered for verified COVID-19 related cancellations.

Travel Insurance – We highly recommend purchasing comprehensive travel insurance to cover unexpected cancellation fees.

Children – Children of all ages are welcome. Children aged 2 and above are charged at adult rates.

Cribs – Baby cribs are available free of charge (subject to availability).

Extra Beds – Extra beds are available upon request for guests aged 3 and above at a rate of AUD 75 per person, per night (subject to availability).

Occupancy Limits – The number of extra beds and cribs permitted depends on the specific bungalow category selected. Please verify the capacity of your chosen option.

Pets – Pets are strictly not allowed on the property.

Strata & Bylaws – Guests must adhere to all corporate bylaws and strata management regulations, including quiet hours and facility restrictions, as displayed transparently on our main website.

Facilities – Specific guidelines apply to the use of the temperature-controlled swimming pool and spa area, individual verandas, Weber Q BBQs, and designated off-street parking allocations.

The Clause – Cocos Beach Bungalows is not liable for disruptions, delays, or cancellations caused by unforeseeable circumstances (Force Majeure). This includes seasonal weather disruptions, regional road closures, or official cyclone warnings.

The Trigger – If a guest is physically prevented from reaching Broome due to these environmental safety events, or if management mandates an early check-out for guest safety, a rebooking credit or proportional refund policy will be initiated in accordance with local safety mandates.

The Service – We provide local advice and a complimentary tour desk service to help facilitate bookings for third-party activities, such as helicopter rides, cruises, or camel safaris.

The Disclaimer – While Cocos Beach Bungalows facilitates these reservations as a booking agent, all experiences are independently owned and operated by third parties. Cocos Beach Bungalows explicitly excludes any liability for scheduling changes, cancellations, delays, personal injuries, or property damage occurring during these external tours.